Please read these terms carefully before registering or using any service on the se7win platform. By accessing our site, you agree to be bound by the conditions set out below.
Important Notice: These Terms & Conditions constitute a legally binding agreement between you and se7win. If you do not agree with any provision of these Terms, you must not use this platform. By registering an account or accessing any service on se7win, you confirm that you have read, understood, and accepted these Terms in their entirety. This platform is strictly for users aged 21 years or older.
In these Terms & Conditions, the following terms carry the meanings assigned to them below unless the context expressly requires otherwise:
Access to and use of the se7win Platform is subject to the following eligibility requirements. By registering, you warrant that you meet all of them at all times during your use of the Platform:
se7win reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation may result in Account suspension and withholding of pending withdrawals pending investigation.
Each Player is permitted to hold one (1) Account only. Opening duplicate or multiple Accounts — whether using the same or different personal details — is strictly prohibited and will result in the suspension of all associated accounts and forfeiture of any Balances held therein.
You must provide accurate, current, and complete information during registration, including your full legal name, date of birth, Indonesian national ID number (KTP), residential address, email address, and preferred payment method. se7win relies on the information you provide for KYC verification and for the secure processing of deposits and withdrawals. Providing false or misleading information constitutes a material breach of these Terms.
You are solely responsible for maintaining the confidentiality of your login credentials. se7win will not be liable for any loss or damage arising from unauthorized access to your Account resulting from your failure to keep credentials secure. You must notify se7win support immediately if you suspect unauthorized access to your Account.
Before processing any withdrawal, se7win will require you to complete our KYC process. Acceptable identity documents include a valid Indonesian KTP (Kartu Tanda Penduduk), Indonesian passport, or driver's licence. Proof of residential address (utility bill or bank statement dated within three months) and a selfie verification image may also be required. Processing times are typically between one (1) and twenty-four (24) hours from submission of complete documentation.
se7win supports the following deposit and withdrawal channels for Indonesian players:
Minimum deposit and withdrawal amounts are displayed on the Platform's cashier page and are subject to change. As a general guideline, minimum deposits start from Rp 20.000 and minimum withdrawals from Rp 50.000. Maximum daily withdrawal limits vary by account verification tier and are displayed in your Account dashboard.
Deposits via local Indonesian bank transfers and e-wallets are typically credited to your Account balance within five (5) minutes of confirmed receipt. se7win is not responsible for delays caused by the Player's bank or payment provider.
Withdrawals from verified Accounts are processed within five (5) minutes on average. se7win reserves the right to conduct enhanced due diligence on withdrawals that trigger internal risk thresholds, which may extend processing time to up to forty-eight (48) hours. All withdrawals must be directed to an account registered in the same name as the se7win Account.
All Account balances, transactions, bonuses, and winnings are denominated in Indonesian Rupiah (IDR / Rp) unless explicitly stated otherwise for a specific promotion or game variant.
By making a deposit, you confirm that the funds belong to you, are derived from legitimate sources, and are not connected to any illegal activity. se7win complies with international anti-money-laundering (AML) standards and reserves the right to report suspicious transactions to appropriate authorities.
All bonuses offered by se7win — including welcome bonuses, deposit matches, cashback offers, free spins, and VIP rewards — are subject to the specific terms published alongside each promotion. In the event of any conflict between general bonus terms in this section and the specific terms of a particular promotion, the specific promotion terms prevail.
Unless a promotion is explicitly described as "no wagering", all bonus funds are subject to a Wagering Requirement before they can be withdrawn. The applicable Wagering Requirement for each promotion is stated on the promotion page. For example, a Wagering Requirement of 20x applied to a Rp 100.000 bonus means you must place Rp 2.000.000 in total qualifying bets before the bonus-derived funds are eligible for withdrawal.
Different game types may contribute different percentages toward fulfilling a Wagering Requirement. Typically, slots contribute 100%, live casino table games contribute 10%–20%, and sports betting wagers contribute according to stated odds thresholds. Exact contribution rates are published on the relevant promotion page.
se7win actively monitors for patterns consistent with bonus abuse, including but not limited to: placing opposing bets to guarantee withdrawal of bonus funds, using automated betting systems, coordinated multi-account exploitation, or any strategy designed to extract bonus value without genuine gameplay risk. se7win reserves the right to void bonuses and winnings, and to close Accounts found to be engaged in bonus abuse.
Bonuses not activated within the stated validity window (typically seven to thirty days from award, as specified per promotion) will expire automatically and be removed from the Account without compensation.
All games on the se7win Platform — including slot games, live casino tables, togel (Indonesia's traditional numbers lottery) draws, sports betting markets, and other game categories — operate using certified, independently audited Random Number Generators (RNG) or, in the case of live dealer games, real physical game outcomes transmitted via HD video stream. Published RTP percentages are accurate and are determined by the game provider's configuration.
In the event of a technical malfunction, game error, or software fault that results in an incorrect game outcome or an erroneous credit to a Player's Account, se7win reserves the right to void the affected round(s) and reverse any associated balance changes. The principle "malfunction voids all pays" applies universally across all game categories.
All sports bets, including football (covering BRI Liga 1, English Premier League, La Liga, Serie A, Bundesliga, Champions League, and FIFA World Cup), are subject to the specific sports betting rules published on the Platform. Mix parlay (accumulator) bets require all selections to win; if any single selection is void or loses, the bet outcome is determined in accordance with standard parlay void rules published in the sportsbook rules section. Asian handicap (voor bola) rules follow the Association of Football Handicap Trading standards.
se7win reserves the right to apply maximum single-bet payout limits and maximum aggregate daily winnings caps. These limits are displayed in the relevant game or sportsbook section and may vary by game type, market, and Player account tier. Any winnings exceeding the stated maximum payout cap for a single round or bet will be reduced to the applicable cap amount.
The following conduct is strictly prohibited on the se7win Platform. Engaging in any of the activities listed below constitutes a material breach of these Terms and may result in immediate Account suspension, forfeiture of balance, and referral to relevant authorities:
se7win collects, stores, and processes personal data in accordance with our Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Your personal data will be used primarily to operate and secure your Account, process financial transactions through supported Indonesian payment channels (including BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja), fulfill KYC obligations, and communicate relevant promotional offers where you have opted in to marketing communications.
se7win will not sell your personal data to unaffiliated third parties. Data may be shared with payment processors, identity verification providers, fraud prevention services, and regulatory bodies where legally required. All data sharing arrangements are governed by appropriate data processing agreements.
All content on the se7win Platform — including but not limited to the se7win brand name and logo, website design, software code, game interfaces, graphics, text, promotional materials, and audiovisual content — is the exclusive intellectual property of se7win or its licensed content providers (including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft).
No part of the Platform may be reproduced, copied, distributed, transmitted, modified, adapted, published, or commercially exploited in any form without the prior written consent of se7win. Unauthorized use of Platform content constitutes an infringement of intellectual property rights and may be subject to civil and criminal penalties.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes, subject to full compliance with these Terms. This license terminates automatically upon closure or suspension of your Account.
se7win operates the Platform on a commercially reasonable best-efforts basis and targets 99.9% uptime. However, we do not guarantee uninterrupted access to the Platform and shall not be liable for any losses, damages, or missed opportunities arising from periods of planned or unplanned maintenance, technical disruption, or force majeure events including but not limited to natural disasters, government-imposed internet restrictions, power outages, or third-party infrastructure failures.
All gaming and betting activities on the Platform carry an inherent risk of financial loss. se7win does not guarantee any particular outcome in any game or sporting event. You are solely responsible for the decisions you make regarding how you use your Account Balance. se7win expressly excludes any liability for gaming losses you sustain as a result of using the Platform.
The Platform integrates with third-party payment processors, game providers, and data feed suppliers. se7win is not liable for errors, delays, or failures attributable to those third-party services, including but not limited to delayed bank transfers, e-wallet processing errors, or live data feed interruptions affecting sports odds.
To the maximum extent permitted by applicable law, se7win's total aggregate liability to any Player in connection with these Terms or the use of the Platform shall not exceed the total net deposits made by that Player in the thirty (30) days immediately preceding the event giving rise to the claim.
Nothing in this Section 10 excludes or limits liability for fraud, fraudulent misrepresentation, death, or personal injury caused by se7win's gross negligence, or any other liability that cannot be lawfully excluded or limited.
You may close your Account at any time by contacting se7win's customer support team. Upon voluntary closure, any verified remaining Balance will be processed for withdrawal to your registered payment account, subject to completion of any outstanding KYC requirements and the expiry of any active bonus wagering periods.
se7win reserves the right to suspend or permanently close any Account — with or without prior notice — in the following circumstances:
In cases of termination for breach, se7win reserves the right to withhold the Account Balance pending investigation. If fraud or criminal conduct is confirmed, the Balance may be forfeited and reported to the relevant authorities.
An Account is considered dormant if no login activity has been recorded for twelve (12) consecutive months. se7win will send a notification to the registered email address thirty (30) days before applying a dormancy administration fee of Rp 50.000 per month, deducted from the Account Balance. If the Balance reaches zero, the Account will be closed. Players may reactivate a dormant Account by logging in and contacting support.
se7win reserves the right to modify, update, or replace these Terms & Conditions at any time. Material changes will be communicated to Players via email notification to the registered address and/or a prominent notice on the Platform homepage at least seven (7) days before the changes take effect, except where immediate changes are required for legal, regulatory, or security reasons.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must close your Account before the amendments take effect. The most current version of these Terms is always accessible on the Platform at https://se7win.cam/terms-conditions.
These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to the jurisdiction under which se7win operates its international gaming license.
In the event of a dispute between you and se7win, you are encouraged to contact our customer support team in the first instance to seek an informal resolution. se7win commits to investigating all formal complaints within ten (10) business days of receipt and to providing a written response.
If an informal resolution cannot be reached, disputes may be referred to an independent arbitration body as designated by se7win's licensing authority. The language of arbitration proceedings shall be English. The arbitrator's decision shall be final and binding on both parties.
Nothing in this section prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent imminent harm.
If you have questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the se7win Platform, please contact our support team using the details below. Our customer service agents are available twenty-four (24) hours a day, seven (7) days a week, and are fluent in both English and Indonesian.
Customer Support Email:
[email protected]
Please do not click — copy and paste this address into your email client. Response time: within 2 hours on average (WIB, UTC+7).
When contacting support regarding a Terms-related matter, please include your registered username, a clear description of your query or complaint, and any supporting documentation. This helps us handle your case as efficiently as possible.
For responsible gaming concerns — including requests to set deposit limits, activate a cooling-off period, or initiate self-exclusion — please visit our dedicated Responsible Gaming page or contact support directly. All responsible gaming requests are treated with the highest priority and processed within one (1) hour of receipt.
A quick summary of the key protections and standards we uphold for every player on the platform.
We write our terms to be understood, not obscured. Every clause in this document is written in plain, professional English so you know exactly what you are agreeing to before you play.
Verified players receive withdrawals in under five minutes on average through BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and other supported Indonesian channels.
Every promotion on se7win comes with clearly stated wagering requirements, validity windows, and game contribution rates — published before you opt in, with no hidden changes applied afterward.
All data transmissions are protected by 256-bit SSL encryption. Account access is secured by password protection and optional two-step verification, giving you full control over your Account security.
We commit to investigating all formal complaints within ten business days and providing a written response. Unresolved disputes may be escalated to an independent arbitration body under our licensing framework.
Every player has access to deposit limits, session controls, cooling-off periods, and self-exclusion tools. All responsible gaming requests are processed within one hour. See our full Responsible Gaming page for details.
Our FAQ covers the most common queries in plain English. You can also review our Privacy Policy or visit the Responsible Gaming page for player safety information.